| 1. |
How far along is Multi-Tech with its Year 2000
Program? |
|
| As described on the Multi-Tech
Year 2000 Program page, Multi-Tech has
adopted a formal Year 2000 Program. Multi-Tech has substantially completed the inventory
phase of the Year 2000 Program for both its IT Systems and Non-IT Systems and has
completed a majority of the assessment phase of the Year 2000 Program for the IT Systems
and Non-IT Systems. Multi-Tech anticipates that it will complete the first two phases for
such systems during the first quarter of 1999. The Year 2000 Program calls for the
completion of all six phases for both IT and Non-IT Systems by the end of the second
quarter of 1999. |
|
| 2. |
Is Multi-Tech concerned that the Year 2000
problem will cause problems for its subscribers and business partners? |
|
| Multi-Tech supplies its customers with
a software packages that, among other things, allows its customers to access the Internet
and the company's services. The software packages consists of Microsoft and Netscape
browsers which are bundled with third party software. Multi-Tech believes that the current
shipping version of its software package is Year 2000 ready. In addition, the Company
believes that substantially all of its customer base is presently using a version of the
software package that is Year 2000 ready. E-mail your questions |
|
| 3. |
What is Multi-Tech doing to ensure that its
vendors and third party network service providers are Year 2000 ready? |
|
| As an Internet service provider,
Multi-Tech is heavily dependent on a significant number of third party vendors to provide
both network services and equipment. Multi-Tech's Year 2000 Program calls for Multi-Tech
to identify and assess the systems and services of its major vendors, third party network
service providers and other material service providers, and take appropriate remedial
actions and develop contingency plans where appropriate in connection with such systems. The
Company has performed a technical review of many of the more critical third party systems
and has surveyed the publicly available statements issued by the vendors of such systems.
Additionally, the Company has recently sent inquiry letters to its significant third party
systems providers requesting information regarding their vulnerability to Year 2000 issues
and whether the products and services purchased from such entities are Year 2000
compliant. Multi-Tech is not presently aware of any vendor related Year 2000 issue that is
likely to result in a disruption of service. |
|
| 4. |
How important is the Year 2000 readiness
effort? |
|
| Continuing to provide services
to our customers before, on, and after January 1, 2000 is a top priority for Multi-Tech
and for the team of Multi-Tech personnel involved in the Year 2000 readiness effort.
Please be assured that Multi-Tech began addressing the Year 2000 readiness issue early on
and is diligently working on solutions that will provide a consistent standard of service
to our customers. |
|
| 5. |
What has Multi-Tech disclosed to its
shareholders regarding the Year 2000? Click here to review our disclosure statement |